It’s not easy to ask someone who is struggling to open up about what’s bothering them. It’s also quite confronting to be asked, and it may bring up some uncomfortable feelings.
When you’re talking to the person, be aware that they may:
- Get sad or anxious
- Feel attacked and get angry
- Dismiss your words or deny their behaviours
How to handle responses
If you get a negative response, it’s important to not give up at this point. Let the person express themselves and their emotions, and continue listening and providing support as much as you can. Be empathetic and try to keep them on topic.
Sometimes the person may not want to tell you what’s wrong. And that’s okay too. Try not to take things personally and encourage them to speak to others they may feel comfortable talking to.
To finish, remember to let them know that you’re happy to chat if and when they’re ready. Simply knowing that someone is empathetic and ready to support them can make a big difference.
Read more information here.
Support contacts and services
At Workpower we have support systems for all our staff who need help through difficult times. We also encourage our teams to check in with each other regularly and support one another in an out of work.
When you’ve had the conversation with someone you can refer them to some of these free support services and resources:
We hope that these resources have helped you understand how to look for signs of mental distress around you, and how you can help. Keep an eye out for more wellbeing resources coming out soon!