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22 Jan
Issue Paper summary: Safeguards and Quality Services pt 1

Issue Paper summary: Safeguards and Quality Services pt 1

Late last year the Disability Royal Commission released a new Issue Paper. This focuses on what safeguards and services can prevent and reduce violence, exploitation, abuse, and neglect of people with disability.  

We take a closer look at what this Paper is about and how you can get involved. Submissions for this issue are open until the 1st February 2021. 

Protecting people with disability 

There are current safeguards in place to protect people with disability. The Royal Commission would like to know if they are working or could be improved.  

People with disability belong to many different community groups, and therefore need to feel safe and receive quality services in areas like health, education, accommodation, and from the NDIS. 

Actions or services that protect a person with disability’s right to be safe from abuse, neglect, violence, and exploitation are considered safeguards. They are also designed to ensure the person has choice and control of their lives.  

Quality services are designed to support people with disability towards positive outcomes and development, and to ensure their services continue to improve. This is a major role of the NDIS Quality and Safeguarding Commission. 

Types of safeguards 

These services can be informal like: 

  • Empowering people to develop self-advocacy 
  • Developing a personal support network 
  • Services that build the person with disability’s capacity, independence, and confidence 

They can also be formal in the form of laws, policies, and practices. For example, the NDIS Quality and Safeguarding Framework aims to do this through monitoring support worker compliance, work screening, and processes to manage and reduce restrictive practices and reportable incidents.  

Other formal measures include public awareness campaigns focused on workplace culture, independent accreditation and certification processes, and a clear complaints process.  

The combination of these informal and formal safeguards are designed to empower people with disability and protect them from abuse, exploitation, violence, and neglect. 

See full versions of the Issue Paper here. 

What do you know about safeguards that protect people with disability? In our next article we share some questions that can help you make a submission on this topic.  


More details about the Commission available here. To contact the Royal Commission you can email or call 1800 517 199

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