20 Nov
Workpower and NDIS Quality and Safeguarding Commission

Workpower and NDIS Quality and Safeguarding Commission

In December WA will join the rest of Australia under the NDIS Quality and Safeguarding Commission (NDIS Commission). This introduces a consistent, national approach to improve the safety and quality of supports and services.  

Here’s what you need to know about the NDIS Commission and the steps Workpower are taking to prepare for this. 

What is the NDIS Commission? 

The Commission aims to address problems and gives families and participants information they need to get the best support possible. They also help service providers prepare for this transition.  

What does this mean for Workpower? 

We want to ensure that our supports are always safe, of high quality, and value for money. To do this, we will introduce some changes and work to meet the NDIS Commission’s standards.  

Our transition to the NDIS Commission involves many steps, which are outlined in our Roadmap. They include: 

  • Creating a Service Excellence team to lead Workpower’s transition 
  • Introduce a compulsory Worker Orientation module to all staff 
  • Provide training to use and report on Behaviour Support Plans 
  • New induction and worker screening processes 

What does this mean for you? 

We’re here to support you, help you understand the NDIS Commission, and how it affects you. This means that we’re here to: 

  • Help you understand your rights, the Code of Conduct, and the Practice Standards 
  • Support you if you’re feeling unsafe or unhappy about your services 
  • Give you the information you need to make good decisions 

We’re here to talk and would like to hear your thoughts. If you have any questions or feedback then contact the Service Excellence team on serviceexcellence@workpower.asn.au.