Policies
As an organisation committed to the highest standards of professionalism and integrity, and ever-mindful of our work with diverse and sometimes vulnerable communities, Workpower maintains strict standards across our business.
This policy has been developed to provide a practical guide to prevent abuse in Workpower’s programs. It outlines a range of risk management strategies that will be implemented which will reduce the risk of children and or vulnerable adults being harmed.
Child Protection and Vulnerable Adult Policy
The purpose of this policy is to set out a code of conduct to govern the decision and actions of employees in the course of their duties.
Furthermore, Workpower’s code of conduct is to ensure that employees behave in an acceptable manner in all their work-related dealings with supported employees, participants, families, advocates, colleagues, employers and/or other agencies and the general community.
Code of Conduct
Workpower respects the privacy of its employees, participants, members, suppliers, contractors, customers and volunteers. Information is managed in accordance and compliance with the Commonwealth Privacy Act 1988 and the Australian Privacy Principles.
Privacy Policy
Workpower is committed to providing services and operating businesses that meet the individual needs of service recipients and commercial customers.
Quality Governance Statement
This policy has been developed to provide a practical guide for which people with disability can access Workpower’s services and supports. The policy has been framed around the Disability Services Act, the National Disability Service Standards and the National Disability Insurance Scheme Act 2013.
Service Access
Workpower is committed to a culture of transparency and we encourage employees, contractors, customers and other stakeholders to speak up about their issues and concerns, either through management, human resources and other functions or via this policy.
Whistleblowers Policy
This Environmental Sustainability Policy outlines Workpower’s ongoing commitment to support the principles of environmental sustainability and recognises that a sustainable environment is central to our lives and our work.
Environmental Sustainability Policy
Customer Policies
Everyone has rights and you should know yours as a customer of Workpower’s. We will always follow your instructions, unless we feel that you may get hurt, then we will talk to you or your trusted person about the risk. Download the easy read rights document to learn more about your rights.
Your rights
We’re committed to keeping your information private and safe, unless you give us permission to share it.
Download the easy read privacy document to learn more about how we keep your information safe.
Your privacy
We establish a service agreement with you as an understanding of how we will support you.
Download the easy read document to learn more about service agreement.
Your Service Agreement
You can provide feedback at any point in time. Feedback on the service we provide you, how we provide it or who provides it.
Download the easy read document to learn more about how you can provide feedback.
Feedback
Disability advocacy provides people with disability with access to services that protect and promote their human rights.
Download the easy read document to learn more about how you can receive advocacy support.
